老年人数字排斥的研究进展

doi:10.3969/j.issn.1003-9198.2026.08.018

摘要/Abstract

摘要： 随着我国人口老龄化进程的加速与人工智能技术的飞速发展,数字化已成为获取医疗资源与社会服务的核心渠道。然而,老年群体因生理机能衰退、数字素养匮乏及社会支持不足,面临着严峻的“数字排斥”风险,不仅难以有效融入数字社会,也在数字化医疗服务中面临现实障碍,影响其医疗资源的可及性与连续性,这在很大程度上加剧了健康不平等与社会孤立。本文重点总结老年人数字排斥的定义、表现形式、研究现状及影响因素,并结合老年人通过数字途径获取医疗资源的实际困境,探讨相应干预路径,以期为提升老年人数字化就医体验和医疗服务适老化建设提供参考。

关键词: 老年人, 数字排斥, 数字化医疗

Abstract: With the accelerating population aging in China and the rapid advancement of artificial intelligence in healthcare, digitalization has become a primary channel for accessing medical resources and social services. However, older adults face a severe risk of digital exclusion due to declining physiological functions, lack of digital literacy, and insufficient social support. They not only struggle to effectively integrate into the digital society but also encounter practical barriers in digital medical services, which undermines the accessibility and continuity of medical resources and largely exacerbates health inequality and social isolation. This paper focuses on summarizing the definition and manifestations of digital exclusion among the elderly, the research status and influencing factors of digital exclusion, and explores corresponding intervention strategies based on the practical difficulties the elderly face in accessing medical resources through digital means. It aims to provide references for improving the elderly’s experience of digital medical treatment and promoting the age-friendly development of medical services.

Key words: aged, digital exclusion, digital medical

中图分类号:

邓婷, 杨伟, 王伟华, 辛媛媛. 老年人数字排斥的研究进展[J]. 实用老年医学, 2026, 40(8): 850-854.

DENG Ting, YANG Wei, WANG Weihua, XIN Yuanyuan. Research progress on digital exclusion among older adults[J]. Practical Geriatrics, 2026, 40(8): 850-854.

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